The fastest way to reach us is email: support@pupacks.com. Include your order number if you are writing about an order — it gets you answered much faster.
What we can help with
- Where your order is
- Changing an address before dispatch
- Starting a return or exchange
- Damaged, faulty or wrong items
- Questions about sizing, materials or care
Social
You can also reach us on Instagram at @pupacks. For anything involving an order, email is better — we do not handle order details over social messages.
Business details
VVCCUUE LLC, trading as Pupacks.
Extra Space Storage, 201 NW 37th Ave, Miami, FL 33125, USA